Frequently Asked Questions

Check out compatibility guide. This pod does not fit Aldi machines, but we are introducing one for Aldi K-Fee machines soon - sign up and we'll let you know as soon as we launch this product.

Absolutely. We have tested it on Cadbury drinking chocolate and it works great. Just don't pack your pod too tightly. Enjoy!

No, our stainless steel capsule has been designed specifically for Nespresso® Machines. If your machine is in the Compatibility Guide on our website, the Pod Star capsules will not damage it.

Yes, please remove the green silicone o-ring before placing it in your dishwasher.

We recommend a minimum of 2 capsules. The capsules hold slightly less coffee than disposable capsules and for a good strong coffee, using 2 filled capsules is best. The Pod Star Double pack is cheaper than buying two Pod Star Single packs.

Our coffee is commercially supplied as fine-to-medium grind. We recommend buying our ground coffee first so that you get to use your Pod Star capsules right away, or buy a Pod Star grinder when you get your Pod Star capsules so that you can grind any coffee beans you buy. 

Remember, too coarse and the water will flow too fast through the pod, too fine and it will flow too slowly. Coffee sold as 'Espresso' grind, which is most of the ground coffee sold in supermarkets and cafes is too fine for a capsule machine.

Yes. Here is a fantastic article on composting with coffee grounds.

Did you know:

1. Coffee grounds impoves drainage to soil.
2. They attract earthworms.
3. Many gardeners use coffee grounds as a mulch for their plants.
4. It keeps slugs and snails away from plants.
5. Keeps cats away from using your vegie or flower garden as a littler box.
6. Worms love coffee grounds.

GOOD NEWS! We have developed a reusable coffee capsule for Aldi machines. Click here for more details Aldi Capsule

1. Doesn’t fit in my machine.
   Have you checked our compatibility guide, please have a look by clicking this link to see if your machine is listed. https://podstar.com.au/pages/compatability

2. I can’t pull the handle down.
   Some machine can be a bit stiff in the beginning, if your having trouble try removing the green o-ring from the pod and you should be able to close the handle.

Having trouble inserting your Pod Star into an Essenza mini - watch this quick video to see how. https://youtu.be/KsJ8MgswNZA

Start by watching our How to Video https://youtu.be/WMK-YePPMu0

It will take a few attempts before you perfect the Pod Star, but hang in there, when you get it worked out you will love making your Pod Star coffee, and you will be saving money, drinking your best coffee, and helping to save the environment with every coffee you drink.

Also check out our video on making a great milk coffee https://youtu.be/nK6r6KGrCI8

If the water flows too quickly it means you packed Pod Star too lightly or the grind on your coffee is too course. We recommend grinding your beans to a fine-to-medium coarseness if you're using a grinder. If the grind is correct and water is still flowing too quickly, then pack your Pod Star tighter. Don't forget you can buy your Pod Star ground coffee from us, and we have ground it to the perfect capsule machine grind for you.

Check out this Trouble shooting video https://youtu.be/CqCuahICdNI

If it flows very slowly to the point of dripping, the pod is packed too tight or the coffee is too fine. If you have packed it really tight it may stop the flow altogether. We recommend grinding your beans on to a fine-to-medium grind if you're using a grinder. If you're using the correct grind and the water still slowly drips out, pack your Pod Star capsule a little lighter. Don't forget we sell Pod Star coffee which we have ground to the perfect capsule grind for you.

Check out this Trouble shooting video https://youtu.be/CqCuahICdNI

Depending how you like your coffee, you may need a second shot, especially if you have milk. You can also try a stronger coffee blend, but we prefer to fill 2 capsules per coffee and run each one a little shorter than normal.

Also check out our video on making a great milk coffee https://youtu.be/nK6r6KGrCI8

Absolutely. If you are buying from your local cafe ask them to grind their beans to a fine-to-medium grind, which is a little coarser than the fine grind of espresso coffee they would use through their commercial espresso machine. The coffee from the supermarket should be bought as whole beans and ground yourself to a fine-to-medium grind. If you find a pre-ground, supermarket coffee that works well in Pod Star please let us know so we can list it here.

The Pod Star Grinder is very easy to use - watch this quick YouTube video.

How to use your Podsta grinder

Your Pod Star Capsule pack comes with a white spoon. 2 level spoon fulls of roasted beans approximately equals 2 Pod Star Capsule fills. Grind 2 spoons of coffee beans per capsule.

Then fill your freshly ground coffee to the top of the Pod Star capsule, gently pressing with the back of the spoon to avoid an air pockets.

If you pull the grinder away from the metal coffee catcher there is a black 5 star dial on the base of the top half. If you turn it clockwise this will make it finer, turn it counter clockwise and it becomes coarser. Grinders are set roughly at the correct position when they are packed but sometimes move when being shipped.
 
Only move the dial slightly in each direction until you have the correct grind. Do a few test coffees until you have the grind right. Once it is set it rarely needs readjusting again. You will know when you have the correct grind by watching our video https://youtu.be/CqCuahICdNI

Grinder adjustment dial

3-5 business days in most major cities in Australia  

7-12 business days for anywhere else in the world. 

We send you tracking notification and you can log in and see where you parcel is at any stage of it's journey to you.

Yes, we delivery anywhere in the world. 

We accept all major credit cards including AMEX, Visa & Mastercard. We also accept PAYPAL.

We refund the cost of the item if returned within 30 days of purchase.

Please view our return policy here - Returns